Dear Three Links Family,

We hope you are well and having a good week.  Further to previous reports, here is an update on recent activities at the Three Links Care Centre.

Designated Social Visitors

In our last update, we shared a 10-point summary of the comprehensive planThree Links submitted to Vancouver Coastal Health to facilitate safe social visits.  We are pleased to report that we are ready to start implementing the plan this week.

Over the past week, our care team has been talking to residents and families to identify designated social visitors.  We have established a dedicated phone number @ 604-434-7211 (EXTENSION 508) and opened up our volunteer email account (volunteers@threelinks.comfor these visitors to start scheduling meetings this week.

As mentioned previously, we will continue to offer Facetime and window visits this summer. The process to access these services will not change but they will be less frequent.  Facetime services will be able to start again August 3.

Tele-Open House for Families

In normal times we would be hosting a Summer Open House with families at the Care Centre with some great food from the kitchen, surrounded by residents, staff, contractors and volunteers. This year we will adopt the technology applications we have been applying for other regular functions with the hope we have a special gathering in-person next summer instead.

This Wednesday at 6:30pm we are hosting a special Tele-Open House for families. During the special meeting, we will be able to review:

  1. Infection Control – COVID 19 and Fall Flu Season
  2. Three Links Social Visitor Safety Plan
  3. 2020 Three Links Family and Resident Survey Results
  4. Care Centre Improvements

To participate in the Open House, families can RSVP to our Family Relations Co-ordinator Erwin Kwok at ekwok@threelinks.com.

Volunteer Tele-Open House

In addition to touching base with Three Links families, we hosted a similar tele-open house with our wonderful team of volunteers on Saturday afternoon.  Like family members, the BC Public Health Orders prevented volunteers from accessing the Care Centre.  However, that has not prevented some of our dedicated volunteers from reaching out virtually.  Here is one example.

In addition to letting our volunteers know we missed them and were thinking of them, we brainstormed other innovative ways they can help improve the quality of life for the residents we serve. Send your ideas to volunteers@threelinks.com.

Community Support

We are so grateful to still be receiving significant support from our community during the COVID 19 crisis.  Here are the latest examples:

Simran’s Baking Contest Entry – Take a Minute to Vote

Our Wellness and Assistant Volunteer Coordinator Simran Chalholtra recently entered abaking contest ran by Just Cakes Bakery on Instagram, and out of 5000 entries hers was chosen as a finalist. Now she needs our help! Take 30 seconds and vote for her entry, “The Canadian”, here. The winner will receive free cake jars for a year!

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