Care Hours Increasing: 3.06 hours/day

Increased front-line staffing was another key element of our Strategic Plan. In addition to reducing workload, these investments are expanding the scope of services we can offer residents. Over the course of 2018, the total hours of direct and allied care for each resident per day has increased from 2.9 in 2017 to 3.06 as of September. 2018. We look forward to additional increases in 2019.