{"id":955,"date":"2018-04-11T19:28:16","date_gmt":"2018-04-12T03:28:16","guid":{"rendered":"http:\/\/threelinks.com\/?page_id=955"},"modified":"2024-01-18T13:08:52","modified_gmt":"2024-01-18T21:08:52","slug":"family-resources","status":"publish","type":"page","link":"https:\/\/www.threelinks.com\/family-resources\/","title":{"rendered":"Family Resources"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_7d5d21c9 height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[rev_slider_vc alias=&#8221;family-resources&#8221;]<\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_custom\" style=\"height:15px\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container has_text_color\"><div class=\"vc_column-inner us_custom_6df4bc3a\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\" et_pb_row et_pb_row_1\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_1\">\n<div class=\"et_pb_text et_pb_module et_pb_bg_layout_light et_pb_text_align_left et_pb_text_0\" style=\"text-align: center;\">\n<h4 style=\"text-align: center;\">Below are some common questions we hear from seniors and their families.<\/h4>\n<p>Don\u2019t see what you are looking for? Check out the resources and links below or <a href=\"mailto:info@threelinks.com\">get in touch<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:15px\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#41b6e6\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"6.9.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Frequently asked questions<\/h3>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"1523502873680-18cd81bc-9028\"><button aria-controls=\"content-1523502873680-18cd81bc-9028\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Why are you called Three Links and what do you do?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523502873680-18cd81bc-9028\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our name comes from our service club roots and represents our three core values of \u201cfriendship, love and truth\u201d. We\u2019re one of Vancouver\u2019s longest-running providers of high quality, affordable housing and residential care services for seniors and older adults. Since 1982 we\u2019ve offered exceptional housing and care services that support people and their families to move through the cycle of life with dignity and quality. Our 140+ residents reflect the richness, colour and vitality of the city itself: they speak 19 languages and represent a continuum of life experiences, genders, cultures and spiritual beliefs.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523502873704-cbcd1059-8cb0\"><button aria-controls=\"content-1523502873704-cbcd1059-8cb0\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What does \u2018continuum of care\u2019 mean?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523502873704-cbcd1059-8cb0\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The concept of \u2018continuum of care\u2019 means an integrated system of care that supports an aging person over time, providing them with a comprehensive array of health and other services that spans all levels of intensity of care. We at Three Links understand all levels of care. Our operations are made up of two fully accredited and licensed independent living and long-term care facilities, enhanced by exceptional recreation and seniors\u2019 facilities in Vancouver\u2019s vibrant Renfrew-Collingwood neighbourhood. While placement into care is the decision of Vancouver Coastal Health, we provide all levels of care\u2014no matter what stage of life you are in or what stage of care you may need.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523502961266-8c695c54-f4a9\"><button aria-controls=\"content-1523502961266-8c695c54-f4a9\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What does it cost to live in the independent living apartment complex? Or in the residential care building?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523502961266-8c695c54-f4a9\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The rent at Three Links Manor is below the established market rents and qualifying seniors can also apply for the S.A.F.E.R grant through BC Housing. Three Links Manor also offers Seniors\u2019 Supportive Housing program to 15 tenants, this program is subsidized by BC Housing and costs 20% of the residents\u2019 income. The Seniors\u2019 Supportive Housing programs offers residents weekly cleaning, daily dinner and a variety of Recreation Programs<\/p>\n<p>The rental rate for the residential care building is based on 80% of one\u2019s income. This may vary anywhere from approximately $1204.90 to about $3448.00 as of Sept 2021. This rate includes care, food, standard wheelchairs, rehabilitation and recreation activities at the home. It does not include medications not covered by pharmacare, medical escorts to appointments, transports to appointments (ambulance, handyDART, taxi), medical equipment (walkers, specialized wheelchairs), cable or internet charges.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523503035848-19ddeb42-53a2\"><button aria-controls=\"content-1523503035848-19ddeb42-53a2\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What is the process of getting in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523503035848-19ddeb42-53a2\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To apply for a rental unit in our independent living apartment complex, Three Links Manor, <a href=\"http:\/\/threelinks.com\/apply-for-residential-care-or-supportive-housing\/\">click here<\/a>.<\/p>\n<p>If you think you or a family member needs to move to a residential care facility, your first step is to call the Community Health Centre in the area of the city where you live and request to speak to a case manager who will complete an assessment for your residential care needs.<\/p>\n<p>In Vancouver, there are 8 centres to contact:<\/p>\n<p><a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1360\">Downtown Community Health Centre<\/a> Ph: 604-255-3151<br \/>\n<a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1361\">Evergreen Community Health Centre<\/a> Ph: 604-872-2511<br \/>\n<a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1359\">North Community Health Centre<\/a> Ph: 604-253-3575<br \/>\n<a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1336\">Pacific Spirit Community Health Centre<\/a> Ph: 604-261-6366<br \/>\n<a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1340\">Pender Community Health Centre<\/a> Ph: 604-669-9181<br \/>\n<a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1365\">Raven Song Community Health Centre<\/a> Ph: 604-709-6400<br \/>\n<a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1318\">South Community Health Centre<\/a> Ph: 604-321-6151<br \/>\n<a href=\"http:\/\/www.vch.ca\/locations-services\/result?res_id=1373\">Three Bridges Community Health Centre<\/a> Ph: 604-736-9844<\/p>\n<p>A case manager will work with you and your family to determine your care needs and to review your options. The level of care you require will be determined by an assessment of both physical and mental capabilities. If you are in hospital, a social worker will assist you in completing an assessment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523503393946-c5f3b4bc-7e1d\"><button aria-controls=\"content-1523503393946-c5f3b4bc-7e1d\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Placing a family member into a care facility feels like a big decision. Can you help me sort out the best plan? And deal with my guilt?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523503393946-c5f3b4bc-7e1d\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Moving to a residential care setting can be very stressful for both the resident and the care giver. It helps to review several homes to get some familiarity with what services are provided and a better understanding of what to expect\u2013the look and feel of the home, the staff that work there as well as the residents that currently live in the home. Asking the staff about a typical day at Three Links can help lessen the guilt associated with having to place a loved one in a care home.<\/p>\n<p>Our Care Centre has a Family Advisory Committee made of friends and family members of residents living at the home. This group is a great resource and support to family care givers. Other great resources for caregivers in the community are listed below:<\/p>\n<p>\u2022 <a href=\"http:\/\/alzheimer.ca\/en\/bc\" target=\"_blank\" rel=\"noopener\">Alzheimer\u2019s Association of BC <\/a>604-681-8651<br \/>\n\u2022 <a href=\"http:\/\/alzheimer.ca\/en\/bc\/We-can-help\/Resources\/First-Link-dementia-helpline\" target=\"_blank\" rel=\"noopener\">First Link Dementia Helpline\u00a0<\/a>1-800-936-6033<br \/>\n\u2022 <a href=\"http:\/\/www.vch.ca\/Locations-Services\/result?res_id=1365\" target=\"_blank\" rel=\"noopener\">Vancouver Coastal Health \u2013 Raven Song Family Support Group\u00a0<\/a>Contact: <a href=\"mailto:isabella.mori@vch.ca\">Isabella Mori<\/a><br \/>\n\u2022 <a href=\"http:\/\/www.mdabc.net\/sites\/default\/files\/pdf\/Lower%20Mainland%20Groups%20May%207%202013.pdf\" target=\"_blank\" rel=\"noopener\">Mood Disorders Association of British Columbia<\/a><br \/>\n\u2022 <a href=\"http:\/\/www.bcss.org\" target=\"_blank\" rel=\"noopener\">BC Schizophrenia Society\u00a0<\/a>1-888-888-0029<br \/>\n\u2022 <a href=\"http:\/\/www.providencehealthcare.org\/hospitals-residences\/st-paul%27s-hospital\" target=\"_blank\" rel=\"noopener\">St Paul\u2019s Hospital\u00a0<\/a>Pamela Plain 604-682-2344 Ext. 62403<br \/>\n\u2022 <a href=\"http:\/\/cmhachinese.wordpress.com\/category\/chinese-familysupport-group-meeting\/\" target=\"_blank\" rel=\"noopener\">Canadian Mental Health Association \u2013 Richmond Branch\u00a0<\/a>Bessie Wang Tel: 604-276-8834 ext. 12<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523504006906-a6f8bc5d-8f9b\"><button aria-controls=\"content-1523504006906-a6f8bc5d-8f9b\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What do residents in the Three Links Care Centre do all day? Will my loved one be lonely or bored?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523504006906-a6f8bc5d-8f9b\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>A day in the Three Links Care Centre looks something like this:<\/p>\n<p>Our Sleep In Program ensures that our residents wake up on the right side of the bed with a hot breakfast anywhere from 8am to 10am, depending on what time they like to get up. After 10am we provide a continental breakfast.<\/p>\n<p>After breakfast, the day begins with exercise and then moves to music, art and crafts, baking, spiritual moments and weekly bus trips. Lunch is served from 12:30-1pm and, after; our residents can participate in recreational activities such as bingo, crafts, or baking. Some of our residents enjoy retiring to their rooms to quietly read a book or have an afternoon nap. Afternoon tea is served at approximately 2:30pm or 3:30pm and dinner is served from 5pm to 5:30pm.<\/p>\n<p>After supper, a lot of residents prefer to retire to their private rooms for the evening and occupy their time with reading, television, or music. Residents can also socialize longer in the common areas with each other, as well as watch movies and television together for the evening.<br \/>\nWe recognize that not all residents enjoy participating in group activities, which is why we have volunteer social visitors who visit with our residents several times a week to recreate with them by going outdoors into the garden, playing games or just spend time chatting.<\/p>\n<p>We provide social and creative opportunities that encourage interaction with staff and residents as well as quiet spaces for residents who wish to relax. No matter what kind of activities your loved one is interested in, they will find enjoyment in the freedom and variety of our programming.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523504107356-6bb88f12-0e15\"><button aria-controls=\"content-1523504107356-6bb88f12-0e15\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">How many people live in the Three Links Care Centre and are they all older and quite debilitated?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523504107356-6bb88f12-0e15\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>At the Care Centre we have 90 residents ranging from age from mid forties to over 100 years with varying degrees of functional and cognitive abilities. Each person requires different supports from the care team.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523504142568-69297c32-20cd\"><button aria-controls=\"content-1523504142568-69297c32-20cd\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What is the food like at the Care Centre and Manor and how often do your menus change?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523504142568-69297c32-20cd\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our meals are home-cooked in our own kitchens, and follow individual nutritional care plans developed by our in-house dietician in partnership with residents\/families. Our kitchen staff prepare special meals for celebratory occasions and cultural holidays. <a href=\"https:\/\/www.threelinks.com\/our-food\/\">Dining menus<\/a> are on a 5-week cycle rotation and they are updated for Spring\/Summer and Fall\/Winter. For information on special events and gatherings, read the latest news <a href=\"http:\/\/threelinks.com\/news\/\">here<\/a> or sign up for email notifications by scrolling down on this, or any page on the website and filling out the form.<\/p>\n<p>The tenants who take part on the Senior Supportive Housing Program at the Three Links Manor receive a healthy, home-cooked dinner every night. The menu is the same as it is for our Three Links Care Centre and rotates regularly.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523504238698-4b746e1f-b201\"><button aria-controls=\"content-1523504238698-4b746e1f-b201\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">How often does your recreational programming change?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523504238698-4b746e1f-b201\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our\u00a0recreational activity calendar\u00a0is updated monthly. To keep up with special activity announcements and other happenings,\u00a0<a href=\"http:\/\/threelinks.com\/news\/\">read the latest news here<\/a>\u00a0or\u00a0sign<a href=\"mailto:info@threelinks.com\"> up for email updates<\/a>. Many of our special events are open to family members.\u00a0 <a href=\"mailto:info@threelinks.com\" target=\"_blank\" rel=\"noopener noreferrer\">Contact us<\/a> with any questions regarding recreational programming and activities.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523504970382-65277bca-0dc3\"><button aria-controls=\"content-1523504970382-65277bca-0dc3\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What kind of in-house health care services do you provide for residents of Three Links Care Centre?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523504970382-65277bca-0dc3\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We offer a wide range of in-house services such as fresh meals and nutritional support, counselling support for residents and also for their families, , recreational and activity programming including music and art therapy. We also offer dental, optometry and podiatry care, hairdresser and barber, laundry and housekeeping and monthly family events.<\/p>\n<p>Scroll down this page to see important links to local facilities and services such as hospitals, taxis and HandyDart services.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523505077324-6f86dda6-cb08\"><button aria-controls=\"content-1523505077324-6f86dda6-cb08\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What other services and facilities are in the surrounding area?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523505077324-6f86dda6-cb08\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In addition to numerous shops, restaurants and other amenities in the vibrant and diverse Renfrew-Collingwood neighbourhood of Vancouver, there are beautiful parks and greenspaces, <a href=\"http:\/\/www.vpl.ca\/location\/renfrew-branch\" target=\"_blank\" rel=\"noopener\">a public library<\/a>, <a href=\"https:\/\/www.renfrewcc.com\/\" target=\"_blank\" rel=\"noopener\">recreation centre and indoor pool<\/a>, and various outdoor recreation areas a few steps away on either side of our buildings.<\/p>\n<p>A handy list of links can be found below, including support groups for burnt-out caregivers, tips on how to transition a loved one into care, and key resources like support for families dealing with Alzheimer\u2019s and dementia.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523505427922-2efbd55b-904c\"><button aria-controls=\"content-1523505427922-2efbd55b-904c\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What is the easiest way to get in touch with staff?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523505427922-2efbd55b-904c\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h6><strong>General Inquiries<\/strong><\/h6>\n<p style=\"padding-left: 40px;\"><strong>Call or email us at:<\/strong><br \/>\n<a href=\"tel:604-434-7211\">(604) 434-7211<\/a><br \/>\n<a href=\"mailto:info@threelinks.com\">info@threelinks.com<\/a><\/p>\n<h6><strong>After Hours Contacts<\/strong><\/h6>\n<div class=\"vc_col-sm-4 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<p style=\"padding-left: 40px;\"><strong>General Inquiries:<\/strong><br \/>\n<a href=\"tel:604-434-7211\">(604) 434-7211<\/a><\/p>\n<p style=\"padding-left: 40px;\"><strong>Resident Medical Emergency:<\/strong><br \/>\n<a href=\"tel:604-434-7211\">(604) 434-7211<\/a> ext: 658<\/p>\n<p style=\"padding-left: 40px;\"><strong>Housing Maintenance Emergency:<\/strong><br \/>\n<a href=\"tel:(604) 857-5150\">(604) 857-5150<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523506782654-0f9ee48d-584a\"><button aria-controls=\"content-1523506782654-0f9ee48d-584a\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What happens if there is an emergency?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523506782654-0f9ee48d-584a\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Emergency Contact: 604-434-7211 ext: 658 (Charge Nurse)<br \/>\nIt\u2019s difficult for any organization to predict when an emergency situation will occur.<\/p>\n<p>At Three Links, safety is a priority for our residents, staff, volunteers and visitors. Safety measures and systems have been prepared in advance of emergencies such as a fire, gas leak, etc. These systems are also reviewed regularly to ensure that these measures continue to meet our needs and any city bylaws and\/or Ministry of Health regulations.<\/p>\n<p>Three Links follows the Hospital Emergency Incident Command System where codes (which are identified by colour, e.g. Code Red is fire) outline Three Links\u2019 strategy for responding to and recovering from a realized threat or hazard or other incident. The codes are intended to provide overall direction and coordination of the response structure and processes to be used by the Three Links team. Our Emergency Preparedness Committee is responsible for managing and updating the information kept in the Emergency Preparedness Manual which contains all the codes utilized at Three Links.<\/p>\n<p>There is ongoing instruction for our staff and volunteers on personal safety and violence prevention. Safety drills and safety education sessions are conducted on a regular basis\u2013especially fire drills (held once a month), so staff are accustomed to performing in urgent situations.<\/p>\n<p>Three Links Care Society uses a version of the HEICS (Hospital Emergency Incident Command System) We use a variety of codes for different emergencies: Code Red \u2013 Fire; Code Blue \u2013 Cardiac Arrest; Code White \u2013 Aggression; Code Yellow \u2013 Missing Resident; Code Silver \u2013 Gas\/Water Leak; Code Black \u2013 Bomb Threat; Code Brown \u2013 Hazardous Spill; Code Grey \u2013 Air Exclusion; Code Green \u2013 Evacuation; Code Purple \u2013 Lockdown.<\/p>\n<p>City of Vancouver has 25 Disaster Support Hubs located throughout Vancouver to assist citizens in the event of an emergency. <a href=\"http:\/\/www.threelinks.com\/wp-content\/uploads\/disaster-support-hubs-map.pdf\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">Map of Disaster Support Hubs is attached<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523507712822-0d0a8b29-9de3\"><button aria-controls=\"content-1523507712822-0d0a8b29-9de3\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Do you have materials I can download and review at home?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523507712822-0d0a8b29-9de3\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Many families find our\u00a0Welcome to the Three Links Community package\u00a0useful, and others like to read\u00a0<a href=\"https:\/\/www.threelinks.com\/news\/\">Our Stories<\/a>\u00a0or sign up for email updates to learn more about what goes on around here.<\/p>\n<p>You may view a virtual tour of the Three Links Care Centre <a href=\"https:\/\/www.threelinks.com\/virtual-tour-of-three-links-care-centre\/\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1523507740756-ca7daf5c-8aac\"><button aria-controls=\"content-1523507740756-ca7daf5c-8aac\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">I really like what you are doing at Three Links. How can I become part of your community?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1523507740756-ca7daf5c-8aac\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>There are many ways to get involved at Three Links. We always\u00a0<a href=\"http:\/\/www.threelinks.com\/get-involved\/#volunteer\">welcome volunteers<\/a>\u00a0who can spend time enhancing the lives of our residents. From time to time opportunities become available to join\u00a0<a href=\"http:\/\/www.threelinks.com\/our-people\/#work\">our team of wonderful staff\u00a0<\/a>and also on our non-profit Board. Plus, there are a number of key fundraising programs underway that would benefit from a\u00a0<a href=\"http:\/\/www.threelinks.com\/get-involved\/#give\">financial donation<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1595434387574-533667f7-832e\"><button aria-controls=\"content-1595434387574-533667f7-832e\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Can I visit my family member during the pandemic?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1595434387574-533667f7-832e\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Vancouver Coastal Health is developing safety plans for social visits in long term care facilities. To read more about the latest updates and safety measures regarding social visits please <a href=\"https:\/\/www.threelinks.com\/family-visitation-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a>. As visitation policies are continually changing you can also call our dedicated family assistance line at 604-434-7211 Ex 508.<\/p>\n<p>The below documents have been provided by Vancouver Coastal Health:<\/p>\n<p><strong><a href=\"https:\/\/www.threelinks.com\/wp-content\/uploads\/2020\/07\/LTC-Visitation-Safety-Plan.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">LTC Visitation Safety Plan<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.threelinks.com\/wp-content\/uploads\/2020\/07\/LTCF-COVID-19-Visitor-Assessment-Form.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">LTCF COVID-19 Visitor Assessment Form<\/a><\/strong><\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><a href=\"https:\/\/www.threelinks.com\/wp-content\/uploads\/2022\/02\/Overview-of-Visitation-in-LTC_AL_Feb-3-Final.pdf\"><strong>Overview of Visitation in LTC<\/strong>_<strong>Feb 3 2022<\/strong><\/a><\/p>\n<p>For families with additional questions, or requiring emotional support, please contact the VCH LTC Family Support Line at 1-844-824-2219 or 604-875-4953.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_ca8440e7 has_text_color\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\">Three Links Care Society acknowledges that it is situated on the unceded traditional territories of the x\u02b7m\u0259\u03b8k\u02b7\u0259y\u0313\u0259m (Musqueam Indian Band), S\u1e35wx\u0331w\u00fa7mesh (Squamish Nation), and s\u0259lilw\u0259ta\u026c (Tsleil-Waututh Nation)<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[rev_slider_vc alias=\"family-resources\"] Below are some common questions we hear from seniors and their families. Don\u2019t see what you are looking for? Check out the resources and links below or get in touch Frequently asked questions Why are you called Three Links and what do you do?Our name comes from our service club roots and represents...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/pages\/955"}],"collection":[{"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/comments?post=955"}],"version-history":[{"count":1,"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/pages\/955\/revisions"}],"predecessor-version":[{"id":5349,"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/pages\/955\/revisions\/5349"}],"wp:attachment":[{"href":"https:\/\/www.threelinks.com\/wp-json\/wp\/v2\/media?parent=955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}